The government has been closely integrating technology into all its systems and processes. However, there is still a long way to go before everyone in the country can access high-quality service delivery. The need of the hour is a holistic digital transformation with a robust systems integration approach and a model for sustained collaboration.
Digital Bharat Collaborative addresses both the supply and demand sides to transform the delivery of public services with increased accountability, accessibility, and quality of service that is impartial for all.
Three aspects that make it a game changer are:
- Government to government: It will transform inter and intra-departmental coordination by introducing digital technologies.
- Government to employees: It will improve the experience of government employees by integrating technology into the processes of different departments and ministries.
- Government to citizens: It will make life easier for people by giving them easy access to high- quality services.